Work Experience
- July 2023 - February 2025
Software Engineer - Confident LIMS
- Owned end-to-end resolution of complex technical escalations and implementations for regulated cannabis labs, conducting root-cause analysis and delivering production fixes that improved customer satisfaction and reduced recurring issues.
- Designed and executed Python/Bash automation tools and REST API integrations to support METRC-compliant cannabis workflows, streamlining data ingest/processing and enhancing operational efficiency for customer deployments.
- Collaborated with cross-functional teams (Product, Engineering, Sales) to translate customer requirements into actionable solutions, including custom integrations that directly supported successful implementations.
- Mentored junior team members on technical troubleshooting, customer-focused development, and implementation best practices.
- Led migration of legacy AngularJS modules to React/TypeScript, reducing technical debt and support burden.
PythonBashREST APIsReactTypeScriptMETRC - April 2019 - July 2023
Customer Success Engineer - Confident LIMS
- Served as primary technical partner for cannabis lab clients, owning discovery, onboarding, and end-to-end implementation of complex SaaS workflows in a highly regulated METRC environment.
- Engineered Python-based automation and data mapping solutions to ingest and process thousands of records monthly from third-party systems, enabling smooth deployments and minimizing errors.
- Designed and implemented compliance workflows, reporting logic, and custom API integrations across multiple regulatory environments, ensuring secure and accurate data exchange.
- Acted as technical liaison during incidents and deployments, providing clear updates to stakeholders and driving high customer adoption and retention.
- Developed custom integrations and solutions to address recurring pain points, contributing to improved client success and satisfaction in the cannabis industry.
PythonREST APIsData MappingMETRCSaaS Implementation - April 2017 - January 2019
Web Programmer - Advantage Route Systems
- Delivered structured technical support to customers through phone and remote sessions, isolating problems and resolving live production issues swiftly.
- Led technical onboarding for new customers, facilitating system configuration and integration while addressing challenges to promote quick adoption.
- Modernized legacy jQuery-based pages into Vue.js components, enhancing UI responsiveness and reducing long-term support needs.
Vue.jsJavaScriptjQuery
Education
Accelerated BS/MS in Software Engineering
Western Governors University- Expected Bachelor's Completion: December 2027
- Expected Master's Completion: December 2028
Projects
Pandan
Restaurant inventory management system (in progress)
ReactNext.jsPostgreSQLVercelSupabaseTailwindCSS
Pick A Damn Movie
An app that allows you to pick a damn movie.
ReactNext.jsPostgreSQLVercelSupabaseTailwindCSS
Airman Accountability System
A desktop application that allows users to track the status of airmen on a military base.
VueJavaScriptNodePostgreSQLQuasar FrameworkElectron
Dark.net Hacker
A mobile game based on the game Mastermind, but with a hacker twist.
AngularJS v1JavaScriptIonic Framework v1
Corswerk v1
An app for students so they can track their to-do lists and assignments.
AngularJS v1JavaScriptIonic Framework v1